Professional Services | ServiClan
ServiClan’s Professional Services

One partner for your entire digital workspace

ServiClan’s Professional Services help modern enterprises manage every endpoint, secure every access decision and deliver a digital workspace employees actually adopt. Each service can stand alone or combine into a complete workspace, designed, delivered and run by one accountable team.

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Solution and Technology AwardOmnissa Partner Connect 2026

Recently recognised for technical excellence and innovation. The award reflects the quality of our services, our deep expertise and our ability to deliver solutions for complex business challenges.

Why enterprises trust us

Proven at enterprise scale

80+clients
200K+endpoints

Proven Enterprise Scale

Trusted by 80+ enterprise clients to securely deploy, manage and optimize over 200,000 endpoints across platforms.

85+projects
98%retention

Demonstrated Execution and Trust

85+ projects delivered over the past 5 years, with a 98% client retention rate.

Architectural Excellence

An expert team with decades of collective OEM and SI experience, driving the move from reactive infrastructure to proactive, autonomous environments.

How we deliver every service

Assess, Design, Deploy, Evolve

1

Assess

Map your estate, risks and compliance position.

2

Design

Architect against Omnissa validated designs and your audit needs.

3

Deploy

Pilot, then roll out in waves with support ready.

4

Evolve

Tune, monitor and keep driving adoption.

01
Unified Endpoint Management

One console for every endpoint

We design and run Omnissa Workspace ONE UEM so Windows, macOS, mobile, Linux and Chrome OS devices follow one set of policies, with security and compliance built in.

Select an endpoint to see what UEM manages on it.

    Lifecycle

    The device lifecycle, in one place

    Click a stage to see what it covers.

    Why unified

    From siloed tools to one platform view

    Siloed

    Separate PC and mobile tools, separate policies, no single view of risk.

    Unified

    One UEM console, one set of policies, compliance feeding every access decision.

    Result

    Less firefighting, faster audits, a consistent experience for employees.

    ↑ Back to all services
    UEM for Windows

    Windows management that stays patched, compliant and in control

    Modern management for Windows 11 desktops and servers: predictable updates, security baselines and reliable application delivery, run from one console.

    Scope

    What we manage

    Windows 11 (64-bit and ARM)Windows ServerPhysical and virtual devicesManaged and BYOD
    Updates

    Keep Windows patched in rings

    Plan, configure, roll out, validate and respond.

    Patch status

    Know your patch status at a glance

    Select a status to see what it means and what to do.

    Security

    Baselines and profiles

    Applications

    Deliver apps reliably

    Outcomes

    What you get

    Fewer incidents

    Consistent updates and policy reduce surprises.

    Audit ready

    Baseline compliance and patch evidence on demand.

    Faster response

    Pause, roll back or patch urgently when needed.

    UEM for macOS

    Mac management that employees barely notice

    Enroll Macs, apply restrictions and accessibility settings, protect devices with firmware lock, and deploy purchased apps, all from the same console as the rest of your fleet.

    Requirements

    What you need

    As documented. Confirm the current requirements for your environment.

    Workspace ONE UEM 2506 or latermacOS 15.7 or laterOrganization Group IDLocal admin accountApple VPP configured (for apps)
    Setup

    Basic macOS management in six steps

    Outcomes

    What you get

    Managed from day one

    Macs enroll and report as managed.

    Protected

    Restrictions and firmware lock reduce data-loss risk.

    Ready to work

    Approved apps are assigned and installable.

    UEM for iOS and Android

    Mobile devices managed, protected and ready to work

    Corporate-owned and employee-owned phones and tablets enrolled into one console, with compliance and conditional access protecting corporate data.

    Lifecycle

    The mobile device lifecycle

    Click a stage to see what it covers.

    Access

    Mobile and secure access together

    Managed device

    Enrolled and compliant devices get access to corporate apps.

    Unmanaged device

    A managed browser profile gives secure access without enrolling the device.

    Conditional access

    Device, network and compliance context decide who gets in.

    Outcomes

    What you get

    Control

    One policy set across Android and iOS.

    Security

    Compliance-driven access decisions.

    Adoption

    Smooth enrollment and quick support.

    UEM for Linux and Chrome OS

    Bring Linux and Chrome OS devices under the same management

    Developer workstations, Raspberry Pi, thin clients, IoT devices and Chrome OS endpoints managed from one console, across their full lifecycle.

    Linux devices

    What we manage

    Developer workstationsRaspberry PiThin clientsIoT devicesChrome OS devices
    Linux

    Workspace ONE UEM on Linux

    Chrome OS

    Chrome OS management in five steps

    Outcomes

    What you get

    One console

    Every operating system managed in one place.

    Consistency

    Same enrollment, policy and monitoring approach.

    Visibility

    Device status across non-standard endpoints.

    ↑ Back to all services
    02
    Identity and Access

    Every access decision based on who, which device and from where

    We design and run Omnissa Access with Workspace ONE UEM so employees get one-tap single sign-on, and every login is checked against identity, device compliance and network context.

    Capabilities

    What we deliver

    Access flow

    How a login is evaluated

    1

    Source network

    Where is the request coming from?

    2

    Authentication

    Password or mobile SSO, plus MFA when needed.

    3

    Entitlement

    Is the user assigned to this app?

    4

    Device compliance

    Is the device managed and compliant?

    5

    Decision

    Permit, step up or deny.

    Frameworks

    Aligned to Zero Trust

    Microsoft Zero TrustNIST CSFSAML 2.0RBI IT FrameworkSEBI CSCRF
    Outcomes

    What you get

    Fewer passwords

    One sign-in to every entitled app.

    Stronger security

    Device and context checked on every login.

    Audit evidence

    Clear, policy-based access decisions.

    ↑ Back to all services
    03
    Virtual Apps and Desktop

    Virtual desktops and apps, delivered securely to any device

    VDI, desktop-as-a-service and published apps on the Omnissa platform, designed for security, performance and lower operating cost, then run so your people can work from anywhere.

    Outcomes

    Three outcomes that matter

    Select an outcome to see what it covers.

    Delivery models

    Deliver desktops and apps on your terms

    VDI and published apps

    Fast, secure access from any location or device, with centralized management that helps minimize downtime.

    Desktop as a service

    On-premises or hyperscaler capacity with automated dynamic scaling.

    App lifecycle management

    Automate app management across the lifecycle, including legacy apps, for fast, secure access.

    Where it fits

    Common use cases

    Security and complianceBusiness continuity and DRCall centersRemote and seasonal staffContractorsMergers and acquisitionsDatacenter extensionSite expansion
    Ecosystem

    Works with leading platforms

    NutanixIGELNVIDIAAWSMicrosoft
    Outcomes

    What you get

    Predictable cost

    Centralized management and right-sized capacity.

    Secure by design

    Trusted images, central patching and access control.

    Work from anywhere

    Consistent experience on any device and network.

    ↑ Back to all services
    04
    Digital Employee Experience (DeX)

    From reactive support to a proactive approach to IT

    Use telemetry and automation to deliver, measure, analyze and remediate employee experience across all devices, so issues are fixed before people have to raise a ticket.

    The DEX loop

    Four stages, one continuous loop

    Select a stage to see how it works.

    The DEX difference

    What changes for IT and employees

    Less helpdesk burden

    Workflow orchestration and automation enable proactive resolution and fewer tickets, so IT can shift left.

    Happier, more productive people

    Faster resolution cuts downtime and friction; self-service handles common issues like password resets and app access.

    Better device performance

    Visibility into performance and behavior helps IT optimize and right-size operations.

    Fits your stack

    Works with your tools

    Workspace ONE and third-party UEM

    DEX supports Workspace ONE as well as third-party UEM tools.

    DEX for Horizon

    Real-time visibility into end-user experience across virtual environments.

    ITSM connector

    Including ServiceNow: endpoint data, remote support and remediation in the helpdesk console.

    Mobile and frontline

    Out-of-the-box templates to optimize mobile fleet performance.

    Outcomes

    What you get

    Fewer tickets

    Issues fixed before users notice.

    Visibility

    One view of endpoint and app experience.

    Faster resolution

    Remote tools and automation for the service desk.

    ↑ Back to all services
    05
    Enterprise Browser Management / Secure Enterprise Browser (SEB)

    Work from anywhere, on any device, without giving up control

    Combine a secure managed browser with policy-driven app tunneling and conditional access, so employees, contractors and partners get safe access to the apps they need.

    Challenges

    Three IT challenges, one approach

    Select a challenge to see how it is addressed.

    Managed browser profile

    Secure the browser profile, not the whole device

    Managed device

    The whole device is enrolled and controlled. Heavy for BYOD, slower onboarding for contractors and partners.

    Managed browser profile

    The employee signs in to a Chrome work profile. Policies apply to the work profile only, and the personal space stays private with no full device enrolment.

    Access flow

    Four steps to safe access

    1

    Sign in

    Single sign-on, app catalog and MFA.

    2

    Check context

    Conditional access allows only if policy conditions are met.

    3

    Protect data

    Browser DLP restricts risky actions in the app.

    4

    Work

    From any network and any supported operating system.

    App tunneling

    Replace legacy VPN with policy-driven tunneling

    Four reasons to move beyond a legacy VPN.

    Beyond legacy access

    What app tunneling adds

    Endpoint software context

    See which applications access your network, then limit app-to-network exposure.

    App and domain-based rules

    Enhance traditional IP rules and enable split tunneling.

    Hardened sessions

    TLS 1.3 encryption and SSL pinning help prevent man-in-the-middle attacks; sessions can be interrupted when UEM detects a security violation.

    Outcomes

    What you get

    Safer access

    Least-privilege, context-aware access.

    Faster onboarding

    Contractors productive on day one.

    Less exposure

    Only the right apps reach the network.

    ↑ Back to all services
    06
    Consulting and managed services

    EUC advice you can act on, and a team that runs it with you

    From a first readiness review to day-to-day operations, ServiClan combines specialist advice, hands-on delivery and managed services, with one team accountable for the outcome.

    Engagements

    Three ways to work with us

    Use one, or combine them. Each stands on its own, and each leads naturally to the next.

    1

    Advisory

    Best when you are planning a change, preparing for an audit, or not sure where to start.

    What we do
    • Discovery workshops with IT, security and business stakeholders
    • Review of endpoints, identity, security and compliance posture
    • Gap and risk analysis against frameworks such as CIS and NIST CSF
    • Roadmap and target architecture
    What you receive
    • Current-state assessment
    • Gap and risk findings
    • Prioritized roadmap
    • Target architecture and success criteria
    What happens next
    • Take the roadmap to your own team
    • Or continue with us into Implementation
    2

    Implementation

    Best when the design is agreed and you need it built, migrated and adopted without disrupting users.

    What we do
    • Build and configure the platform
    • Pilot with a small group, then roll out in waves
    • User communication and support readiness
    • Migration from legacy tools where needed
    What you receive
    • Configured, tested platform
    • Pilot results and rollout plan
    • Runbooks and documentation
    • Trained administrators
    What happens next
    • Hand over to your team
    • Or move into Managed services for day-to-day operations
    3

    Managed services

    Best when the platform is live but IT capacity is stretched, or adoption and compliance need steady ownership.

    What we do
    • Monitoring and health checks
    • Policy, patch and update management
    • Incident and request handling for the platform
    • Adoption support and continuous improvement
    • Compliance and audit evidence support
    What you receive
    • Health and adoption reporting
    • Improvement backlog
    • Compliance evidence on request
    • Regular service reviews
    What happens next
    • Scope and service levels are agreed with you per engagement
    • Scale the service up or down as your needs change
    Compare

    Which one fits

    AdvisoryImplementationManaged services
    FocusClarity and directionBuild and rolloutRun and improve
    Typical triggerPlanning, audit, unsure where to startApproved design or migrationLive platform, stretched IT
    PaceDefined and shortPhased projectOngoing
    Main outputsAssessment, roadmap, architectureWorking platform, runbooksReports, backlog, evidence
    OwnershipShared with your teamOne accountable delivery teamOne accountable operations team
    Find your starting point

    What is your situation?

    Our method

    Assess, Design, Deploy, Evolve, with outputs

    Select a stage to see what you receive.

    Principles

    How we work

    EUC specialistsSolution focus over product sellingOutcome-firstModular deliveryAdoption drivenModern enterprise focus
    Outcomes

    What you get

    One accountable team

    From advice to operations.

    Faster value

    Modular delivery with early wins.

    Audit confidence

    Compliance built in, evidence on demand.

    ↑ Back to all services
    07
    EUC Adoption Service

    Go live is not the finish line. Adoption is.

    We help modern enterprises turn Omnissa Workspace ONE and Horizon investments into services employees actually use. Our 5-step framework runs from the first planning workshop to day-2 operations.

    Why it matters

    Deployment measures installs. Adoption measures value.

    A rollout can look complete on a dashboard while employees work around it.

    A deployment-only project

    Software installed and devices enrolled. Success measured by login counts. Security and support brought in late. Users left to figure it out.

    An adoption-led project

    Built around measurable business drivers and real personas. Security, compliance and help desk ready on day one. Tuned continuously with feedback and usage data.

    Shelfware

    Licences paid for but under-used.

    Lost productivity

    Digital friction slows employees down.

    Ticket overload

    IT teams spend their time firefighting.

    The ServiClan framework

    Five steps from plan to proven adoption

    The people side

    Technology lands. People adopt.

    We run a structured adoption campaign alongside the rollout, built on Omnissa end-user adoption resources and tailored to your brand.

    Communication plan

    Timed announcements for each user group.

    Getting-started guides

    Simple enrollment steps per device.

    FAQs

    Answers before questions become tickets.

    Champions network

    Local advocates who drive peer adoption.

    Outcomes

    What adoption-led EUC delivers

    Productivity

    Work from anywhere without friction.

    Fewer tickets

    Self-service and proactive fixes.

    Audit-ready

    Documented controls for regulators.

    ↑ Back to all services

    The partner that owns the outcome, and the accountability

    From assessment to day-to-day operations, one ServiClan team stays accountable for how your workspace performs, how secure it stays and how well your people adopt it.

    Book a free EUC readiness review

    or call +91 98331 86818

    Empowering the Modern Workplace, Securely

    We design, deploy, and manage End User Computing environments that keep your workforce productive, connected, and secure — anywhere, on any device.

    Unified Endpoint Management

    Managed

    Identity & Access

    Secured

    PKI & Certificate Lifecycle

    Automated

    Digital Employee Experience

    AI-Driven

    0 +
    0 K+

    clients

    endpoints

    Proven Enterprise Scale

    Trusted by more than 80+ enterprise clients to securely deploy, manage, and optimize over 200,000+ endpoints cross-platform.

    0 +
    0 %

    projects

    retention

    Demonstrated Execution & Trust

    Successfully executed 85+ projects over the past 5 years while maintaining a 98% client retention rate.

    Architectural Excellence

    Backed by an expert team boasting decades of collective OEM and SI experience, driving seamless transitions from reactive infrastructure to proactive, autonomous environments.

    Delivering secure, intelligent, and future-ready IT solutions

    AI-Powered Digital Employee Experience

    Boost productivity with AI-driven insights, proactive monitoring, and self-healing IT experiences.

    Automated Certificate Lifecycle Management

    We design SSO and conditional access that protect users without slowing them down.

    Advanced Migration Engineering

    Seamlessly executing risk-free, complex platform cutovers such as Microsoft Intune to Workspace ONE or Jamf to Workspace ONE.

    Cryptographic & Identity Trust Hardening

    Protect your organization with Zero Trust, Conditional Access, Single Sign-On (SSO), and Multi-Factor Authentication (MFA).

    Eliminate Fragmented Infrastructure.

    Shift from Operational Complexity to an Autonomous, Future-Ready Workspace.

    Engage our consulting architects to evaluate your business capabilities and systematically map out a secure, stakeholder-aligned digital workspace strategy.

    End user computing, designed, delivered and run by specialists

    From endpoint to access to employee experience, ServiClan uses Autonomous Endpoint Management to keep BFSI and regulated enterprises secure, compliant and productive, with less manual effort for IT.

    Email to

    Connect@ServiClan.com

    Helpline

    +91 9833186818

    Secure Your Hybrid Workforce with a Unified, Enterprise-Grade Framework.

    Let’s build a resilient digital workspace together—securing your endpoints, converging your identity platforms, and establishing absolute digital trust. Achieve core adoption results within a predictable 60-90 day timeline.

     

    Frequently Asked Questions.

    We deliver unified cross-platform engineering, allowing organizations to securely deploy, monitor, and manage fleets across Windows Desktop or Server, macOS, Linux, iOS, and Android from a centralized single pane of glass.
    This specialized offering covers your end-to-end implementation lifecycle. Our architects provide guided design, onboarding configuration, and post-go-live operation services spanning Unified Endpoint Management, Identity and Access Management, Digital Employee Experience (DeX), Digital Trust and enabling remote assist across all mobile and modern desktop use cases.
    We optimize your Workflows to transition your operations from firefighting to automated remediation through employee experience management. The system proactively measures and analyzes device or application health, triggering self-healing scripts before a user’s productivity is impacted.
    We manage risk-free, zero-downtime cutovers for highly complex enterprise environments. Our migration engineering covers transitions from legacy on-premise infrastructure to cloud-SaaS platforms, as well as cross-platform transformations like Microsoft Intune to Workspace ONE or Jamf to Workspace ONE.
    We consolidate fragmented access points into a secure, identity-based perimeter. By engineering a unified access layer, we federate and protect all your core enterprise assets—including Active Directory, Office 365, internal virtual apps, and global SaaS applications—under a single username and password URL.
    We harden enterprise perimeters by combining robust Multi-Factor Authentication (MFA) protocols with localized Privileged Access Management (PAM) controls to tightly safeguard sensitive administrative configurations and root corporate systems. 
    Access Intelligence evaluates real-time contextual indicators—such as network location, device trust validation, and behavioral risk factors—ensuring that corporate resources remain strictly guarded by proactive, smart identity boundaries.
    We manage risk-free, zero-downtime cutovers for highly complex enterprise environments. Our migration engineering covers transitions from legacy on-premise infrastructure to cloud-SaaS platforms, as well as cross-platform transformations like Microsoft Intune to Workspace ONE or Jamf to Workspace ONE.
    We architect, establish, and continuously maintain robust Public Key Infrastructure (PKI) models tailored to strict regulatory guidelines and global corporate compliance matrices.
    Through automated Certificate Lifecycle Management (CLM), we orchestrate the complete operational lifecycle of your trust certificates, establishing automatic tracking, alerting, and renewal pathways to prevent sudden downtime.
    Our framework includes direct integrations with trusted local signature authorities and identity structures, such as eMudhra, to seamlessly bridge localized cryptographic compliance with your global workspace platform.
    We build custom enterprise approval frameworks embedded directly into your operational systems. These solutions match rigid signature compliance standards while ensuring document workflows move efficiently across internal and external stakeholders.
    We design and deploy high-volume Bulk Signing Systems engineered to automate and cryptographically anchor legal signatures across massive backlogs of corporate documentation simultaneously without administrative friction.
    Our e-signature configurations are trust-anchored and fully optimized for secure mobile execution, allowing your distributed, on-the-go teams to securely execute critical documents from any location or device.
    All technical solutions are delivered using our structured Activate → Expand → Transform professional services framework, operating across four clear phases:
    1. Evaluate: Requirement assessments, technology solution mapping, and custom Proof of Concept (PoC) validation.
    2. Deploy: Core workspace configuration, platform onboarding, and endpoint management modernization.
    3. Rollout: Development of custom administrative SOPs, end-user enrollment guides, and step-by-step IT staff handholding.
    4. Solution Adoption: Deepening conditional access policies, threat automation, and ensuring a 24/7 continuous audit-ready compliance state.
    While precise milestones are dependent on the size of your device fleet and unique deployment parameters, our standardized architectural blueprints are systematically engineered to execute core deployment tracks and active use cases within a predictable 30–90 day adoption window.